July 29, 2022
2022 HALF-YEAR RESULTS: MOBILIZING FINANCIAL SERVICES POSITIONS NEW RECORDS
IN COMMERCIAL PERFORMANCE AND CUSTOMER SATISFACTION
Thanks to a good integration with the policies of the brands of the Alliance, the first half from 2022 is a record advertising semester performance for Mobilize Financial Services:
- Record funding penetration assess1 46.5% of registrations, at the top by 2.2 dots
- A registration service penetration assess2 209.4% registrationsup 24.3 points
- A record average financed amountup 14.8%
- A record level of customer recommendation, with a Net Promoter Score3 by +57 points, by 5 points compared to the first semester 2021
In aautomotive market down 13.4%4, Mobilize Financial Services is growing in the most promising market segments:
- 638,474 new financings Contracts in total, for a total of 8.9 billion euros in new financings
- 181,520 used vehicle financings Contracts, up 1.6% compared to the end of June 2021
- 38,375 electric vehicle financing contracts (new and used), up by 20% compared to H1 2021
As a result, Mobilize Financial Services maintains strong financial performance:
- Medium perform assets related to commercial activity of 38 Billions of Euro’s, at the top 1.3% compared to end of June 2021
- Net banking income of 1,014 million euros, up by 7.8% compared to the first half of 2021
- The total cost of risk is 0.48% of APA5
- Preimpose Income profit of 457 million eurosimpacted by a 101.4 million single provision in euros on the acquisition of a stake in the Russian joint venture RN bank
“In a market context still impacted by the crisis, Mobilize Financial Services has reached a record commercial performance, with funding penetration rate of 46.5% and a service penetration rate of 209.4%. This translates into strong financial performance. We stay as well the market reference in terms of customer satisfaction, with a Net Promoter Score of +57 points. Mobilize Financial Services also continued to innovate by supporting the Alliance brands in the online sale of Renault Megane E-Tech and Nissan Ariya and by accelerating payments with the creation of Mobilize Pay and the launch of Mobilize Visa Card.. I would like to thank all of our teams for their commitment, without which we would not have achieved these results.”, explains João Leandro, CEO of Mobilize Financial Services.
RECORD SALES PERFORMANCE IN AN AUTOMOTIVE MARKET STILL AFFECTED BY THE CRISIS
In an automotive market down 13.4%, Alliance brand volumes stood at 1.15 million vehicles in the first half of 2022, down 22.4%. Excluding equity affiliates (Russia, Turkey, India), the penetration rate was 46.5%, up 2.2 points compared to the first half of 2021.
Mobilize Financial Services funded 638,474 contracts in the first half of 2022, down 10.9% from end-June 2021.
The used vehicle financing activity grew by 1.6% compared to the end of June 2021, with 181,520 contracts financed.
The financing of electric vehicles is up 20% compared to the end of June 2021 with 38,375 contracts financed.
New financing (excluding cards and personal loans) amounted to 8.9 billion euros, up 2.3%, driven by growth in used vehicle financing and a 14.8% increase in average amounts financed.
Average performing assets related to Customer activity reached €38 billion in the first half of 2022, up 1.3%, driven by growth in new financings. APA related to the Wholesale business amounted to 5.7 billion euros, down 28.3% due to the semiconductor crisis and the vehicle inventory optimization policy in concession run by the brands of the Renault Group. In total, average performing assets amounted to 43.7 billion euros, down 3.9% compared to the first half of 2021.
The number of insurances and services sold in the first half of 2022 amounted to 2.2 million. Mobillize Financial Services achieved a record service penetration rate of 209.4%, up 24.3 points.
Mobilize Financial Services hits a new customer referral record with a Net Promoter Score2 of +57 points, up 5 points compared to the previous year and 8 points compared to the end of June 2019.
ROBUST FINANCIAL PERFORMANCE THANKS TO STRONG GROWTH IN NET BANKING INCOME
Net Banking Income (NBI) amounted to 1,014 million euros, up 7.8% compared to the end of June 2021. This increase is mainly due to the positive effect of the valuation of interest rate swaps resulting from rising interest rates. It should be noted that the impact of the valuation of the swaps is a temporary effect and will tend to be zero when the swaps expire. The contribution of service activities to net banking income represents 34.1%, almost stable compared to the first half of 2021.
Operating expenses amounted to 326 million euros, up 21 million euros compared to the end of June 2021. They represent 1.51% of APPs, up 15 basis points compared to the first half of 2021. This increase of 15 basis points is explained by the decrease in APPs in concessions and by the investments made in new activities and digitalization.
The cost of risk for retail activity (financing to individuals and businesses) amounted to 0.57% of APPs at the end of June 2022 compared to 0.32% of APPs at the end of June 2021. This increase is mainly due to standardization of risk parameters. The cost of risk for the wholesale activity (concession financing) amounted to a provision of -0.21% of APPs at the end of June 2022 compared to a provision of -0.56% at the end of June 2021. This change is mainly explained by the sharp drop in outstandings of the dealer network in the first half of 2021. The total cost of risk stood at 0.48% of APPs compared to 0.16% at the end of June 2021.
Pre-tax income amounted to 457 million euros compared to 598 million euros at the end of June 2021. This decrease is mainly due to an exceptional provision of 101.4 million euros on the investment in the Russian joint venture (RN bank).
MOBILISE FINANCIAL SERVICES CONTINUES TO DIVERSIFY ITS SOURCES OF FINANCING BY SUCCESSFULLY ISSUEING ITS FIRST GREEN BOND OF 500 MILLION EUROS
Mobilize Financial Services took advantage of a still favorable environment at the start of 2022 to issue a bond loan of 750 million euros with a maturity of 3.5 years. The order book reached 4.5 billion euros with more than 180 subscribers. The group also returned to the Swiss market with the placement of a loan of 110 million Swiss francs
3 year bond. In June, the bank successfully completed its first green bond issue for €500 million (which was settled in July). The funds received will be used to finance electric vehicles and charging infrastructure. This latest transaction demonstrated Mobilize Financial Services’ commitment to the transition to electric mobility and the fight against climate change, in line with its goal of creating sustainable mobility for all.
On the securitization market, the group placed around 700 million euros in securities backed by car loans granted by its French subsidiary DIAC and increased its private securitization in England by 100 million pounds sterling.
In this highly volatile market environment, the savings collection business proved to be particularly resilient and competitive in terms of the cost of resources collected compared to market financing sources. Personal deposits have increased by 476 million euros since the beginning of the year to reach 21.5 billion euros, or 47% of the company’s net assets.
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About to Mobilize Financial Services:
As a partner at the service of all its customers, Mobilize Financial Services builds innovative financial services to create sustainable mobility for all. A subsidiary of the Renault Group, whose activity began almost 100 years ago, Mobilize Financial Services is the commercial brand of RCI Banque SA, a French bank specializing in automobile financing and services for Alliance customers and dealers. Present in 36 countries and with nearly 4,000 employees, the group financed more than 1.4 million contracts (new and used vehicles) in 2021 and sold 4.7 million services. At the end of 2021, average performing assets amounted to €44.8 billion in financing and pre-tax income at €1,194 million. Since 2012, the group has deployed a deposit collection activity in several countries. At the end of December 2021, net deposits collected amounted to 21 billion euros, or 47% of the company’s net assets.
To learn more about Mobilize Financial Services: www.mobilize-fs.com/
Follow us on twitter: @Mobilize_FS
1 Overall penetration rate excluding associates (Russia, Turkey and India).
2 Penetration rate excluding associates (Russia, Turkey and India). The service penetration rate is the ratio of the total number of service contracts sold to Alliance registrations.
3 Net Promoter Score (NPS) is the percentage of customers rating their likelihood of recommending a business, product or service to a friend or colleague as 9 or 10 (“promoters”) minus the percentage rating that likelihood as 6 or less (“detractors”) on a scale of 0 to 10. Result of a survey of new and used car retail customers at the mid-term of their contract, in 22 countries.
4 As part of Mobilize Financial Services.
5Average performing assets: Average performing assets plus assets related to operating leasing activities. For clients, this is the average of performing assets at the end of the month. For the dealer network, this is the average of daily performing assets.
20220729_PR 2022_Half-year results Mobilize Financial Services (3)